As a credit counselor I deal with many junk debt collectors and have found CCS to be one of the most challenging to deal with. Those forced to deal with ccs don't really have a choice, so to simplify your life take this advice. Send a letter via certified mail telling them to contact you only via u.s. mail. Don't waste your breath asking for this over the phone. Don't even think about paying them until they have validated the debt. Find out how to do this by searching Credit Infocenter on google. The majority of representatives at this company know as much or less than you do about collection agencies. They are trained only to say what will make you pay. Insist on conducting business only on paper via mail. They will be much more cautious with what they say and the info will be much more reliable. They want to be sued as infrequently as possible. Good Luck
Pros: can negotiate payment
Cons: untrustworthy, unprofessional, poorly trained reps, very unethical
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