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Nice for promptness, bad for clean up - Review by citysearch c | Family Heating, Cooling & Electrical, Inc.

Family Heating, Cooling & Electrical, Inc.

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Nice for promptness, bad for clean up 12/5/2007

I called at 7 and by 8 someone called. Great Start.. Of course I am a diy so I tried to work on my furnace all by myself which I shouldn't. Anyways put all new parts on still didn't work. He replaced all new with the old to trouble shoot the system no problem. All the old system parts started the furnace up we have heat and then he left for another call. The heat went off again and during a conversation a mention was made that sometimes the furnace shuts down when water isn't draining. So being the diy I unhooked the hose and the furnace ran for 1 hour plus. Called Family back same tech came out we unplugged the pvc pipe to the pump and the furnace ran. The tech seemed mad but didn't make mention of it. The tech left without covers put on, the filter not put back and just left without finishing the work. I understand we shouldn't fix and leave it for techs but after things happen they should cop an attitude. Pros: Nice for promptness Cons: the tech didn't finish the job more
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