What the he--. I booked an appointment with my old esthetician only to find out she had been gone for over a month and moved to another spa. I could understand if she left after my appointment was booked (3 days before my appointment) but a month ago? Come on. Don't lie to people. To top it off they wanted to charge me anyway (I didn't get a service from the other girl) because I didn't cancel within 24 hours. The manager (that?s a stretch) finally broke down and admitted she had been told to lie about it by the owner! Seems to me ethics is an after though for these idiots. Won?t be back to get my hair done either Erin. I see now why the other reviewer had a hard time contacting the owner.
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