I booked five hour treatments as a birthday gift to myself and my 79 year old mother a month ahead of time. When we arrived, we found a very festive party of about 6 loud women. While awaiting our therapists, I had to sit on my mom's lap because there were so many people there--only one chair remained. They forgot that I had ordered lunch and my mother became hypoglycemic, so we cancelled our last hour sessions so that I could take her home to eat. They had offered to get lunch in, but we would have had to eat within a matter of five minutes so that we wouldn't hold the remaining therapists up. It was the least relaxing spa I have EVER gone to. During the massage, there was loud talking in the hallway outside the room---very annoying. Front clerk was very polite, but one could tell that organization and communication is lacking in this place.
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