The customer service is just awful! My 6 year old kid accidently bowled while an employee was on the other lane, and when he came back, he yelled at us and stuck his chest out like he was going to h-eye-t us (the site doesn't let me use the word). For god sakes it was just a 6 year old kid! We even apologized nicely at first but he was still being very rude. It didn't even end there, everytime he walked by our lane he gave us a dirty look. I was seriously going to h-eye-t the guy but I held back because my wife and kids were there. We told management about it, but they actually took the employees side and refused to apologize. The employee was asian, short haired, sort of chubby..5'10..so watch out for him. I am never going back to Kenmore Lanes ever! Not only did that ruin my night, the scoring was just awful too. I don't know how many times there were errors in the scoring. Kenmore Lanes is just pathetic!
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