I travel a lot, and due to my age and failing eyesight, I often depend on bold letter or verbal contacts. Thankfully, upon my arrival at LAX, I was greeted inside the terminal at baggage claim by my driver with a KLS sign that boldly displayed my last name. The driver very courteously introduced himself as my KLS driver and informed me that we had to wait a few moments for my luggage at the carousel. Once obtaining my luggage, I was escorted to the vehicle and politely asked if there was any particular route I would like to take to my destination or if I wished to make any stops prior to the drop off at my home. Being stunned of receiving such service of the yesteryear that has long been forgotten, I humbly declined and settled back to enjoy my ride. Being a senior citizen in today?s society, our needs are sort of overlooked, but with KLS I was made to feel that I mattered as a client. Thank you KLS for the nostalgia. A.P. Kravitz
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