We contracted Buckeye Painting Pros to paint the exterior of our house and detached garage for $2285. The sales pitch from Doug (owner) was impressive. His bid was the lowest we received. That should have been a clue, but with a 5 year written guarantee backing up the work we thought we had nothing to worry about. The crew was friendly & initially kept the work site mostly clean. Once the prep work was complete, we became concerned. There seemed to be a lot of peeling paint remaining on the house & garage. Cracks were not caulked. So we called the foreman, Steve. He assured us that it would be taken care of & the following day the house was painted. When the job was complete, we inspected the work & pointed out many spots were the paint was already peeling due to the poor prep work. They quickly scrape & re-paint a few areas & promised he would come out & correct any other areas we would find the following week. (After this final scraping they did not clean up their mess and the glass & handles on our new storm doors were covered in paint speckles.) The very next day, we called to have them come out again. For the next 6 months we called & called the foreman. Several meetings were scheduled but each time he failed to show up. After 6 months we had had enough & began to call & email everyone at the company we could find. We then received an email from Doug & a few days later the guys were back & worked only on the garage. As of today, the crew has not returned to work on the house. All emails & calls to Doug and his corporate offices asking when this might occur are now simply being ignored. We have patiently waited now for 7 months to have this issue resolved! Their 5 yr guarantee is completely worthless.
Pros: Price
Cons: Customer Service & 5 Year Guarantee
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