It was my first time coming to the ice cream cottage. It was Wednesday 28th of November. I came in with my children. The Ice Cream Cottage was recommended to me a couple of times from my coworkers, so I thought, why not. When we arrived we found the booths quite dirty, chocolate stains and all sorts of stuff on them. We looked for another booth and they were all dirty and not taken care of. We decided then to take the ice cream to go. When I approached the counter I had to wait a minute or two for the server to actually come out of the room/kitchen. No ""hello"", no ""what can I get for you"", I was quite surprised, because most of my friends said that the Ice Cream Cottage was very god overall. When I asked the server to make me a milkshake, she absolutely flipped. She slammed the metal cup and got extremely upset for some reason. Then when I got my milkshake it was very thin (as I order extra thick for a dollar extra) and only filled about halfway. I told my coworkers and they were repulsed. We all said we would never visit the Ice Cream Cottage again. Usually most family owned places are very nice in service and great in products. This one is neither.
Pros: Not much
Cons: Dirty, rude service
more