I called to ask a question to see if they carry a certain product. The man answered the phone 'hello' so I wasn't even sure if I had the right place when I called the number. I said 'Is this NY Cake' and he said 'yes.' I was looking to get in touch with the store directly (as opposed to some warehouse) and I dialed the 800 number, so I wasn't sure where I called. So I said 'Is this the store?' and the man said 'What do you need maam?'. I said 'I was just wondering if I dialed the store directly and wasn't sure since you answered the phone 'hello' and he hung up on me! Of course when I called right back, I got the company voicemail. What a j*rk! Too many other options in NYC to give business to rude people.
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