I was in the market for spa certificates for Christmas gifts, and was so excited when I read Esspa's black friday ad on their web cite. I drove across town at four am to take advantage of the "buy one get on free certificate offer". The offer should have said buy one as a gift and get one for yourself! The certificate that you purchase is a regular gift card, but the free certificate is a piece off paper that says"Black Friday Bonus Certificate." How could anyone give that as a gift? Due to medical reasons, I am unable to receive spa treatments and am now stuck with these certificates. I feel tricked. Other people stood in line for an hour in the cold at four in the morning to find out the free certificate came with many restrictions. A lady in front of me in line drove all the way to Esspa to buy certificates for her Bridesmaids in her wedding-only to find out that the free certificate expires April 1stt and her wedding was not until August. The web cite should have been specific about this promotion instead of tricking people into being there at 4am for a bogus certificate that can not be used as a Christmas gift.
Pros: Erin and Bethany are great! Erin gives the best facial I have ever had!
Cons: The staff is rude and the services are overpriced.
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