ESSpa has truly changed my outlook on customer service. Every single person that I met was nothing but nice to me while I was there this past Saturday, November 17th. I was greeted promptly and cordially as soon as I walked in. I was offered a cool and refreshing drink while I filled out my paperwork. I was escorted personally to the back by the young lady that would do my facial. That room in itself was the most relaxing place that I had ever been. She was very attentive to my needs, making sure at all times that I was comfortable and relaxed. My face afterwards was so smooth and soft. My skin is a little on the sensitive side, and not once did I feel that unknown burning sensation. I was then taken directly to the young lady that would be doing my manicure and pedicure. She was very friendly and talkative while not being overwhelming or pushy for information like some nail technicians can be. We went into the pedicure room and she made me feel like I was the most important person in the world, sitting on those comfortable couches. I was then taken to the wonderful massage room. The one with all of the dark purple, that was simply amazing. The woman has hands of gold. I felt every ounce of stress just drip away. The time didn?t fly by either; there was no ticking clock tracking my time. Thank you so much for creating your diamond in the rough. I had an absolutely awesome time and can not wait to spend more time with you and your attentive staff in such a relaxing and rejuvenating environment. Don surprised me with the gift of coming to spend the afternoon and it was by far the best present and surprise that I have ever received. A million thanks! ~ Chandra P
Pros: Amazing rooms, highly professional staff, no pressure
Cons: none
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