I have tried out several spas (most of them off of recommendation from this website!) in the denver-boulder area and Essentiels Spa is most definitely one of the worst in terms of customer service and hospitality. I have had six appointments here and not one has started on time... it is unacceptable to me that a 15-minute waxing appointment starts 20 minutes late! The personality of the staff in the front end is mostly generic and impersonable to say the least... most of the women that check you in and out are rude and need an in-service on how to treat customers with respect. I refuse to spend this much at a place that is supposed to make you feel like a queen and simply leaves you feeling like someone inferior. save your money and try out another place- any other place.
Pros: several of the aestheticians are very good- tiffinay and karlee are excellent at waxing
Cons: everything else
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