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Bad service...bad food. - Review by citysearch c | Sage 400 Japanese Cuisine

Sage 400 Japanese Cuisine

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Bad service...bad food. 11/17/2007

I would definitely NOT recommend Sage 400 to anyone. Went to dinner Friday night with a friend. Ordered a specialty cucumber roll. The roll did not look or taste very good. After waiting 10 minutes for our waitress, we flagged another waiter to try to return the roll. Instead of helping us, he left for another 10 minutes, trying to find our waitress. He returned without our waitress, and again tried to explain the taste of the food. We again explained that we wished to return the roll, and asked to see the manager. This is after 20 minutes of spending with the cucumber roll. The manager never came out. We were told that she was on the phone, and could not get away. At this time, our waitress decided to grace us with her presence, and said that she was away because she thought we were already taken care of. She apologized for the taste of the roll. She explained, "This is our favorite roll, but it is an acquired taste. 50% like it and 50% do not". To which we thought... how can this be the favorite, if half of the people do not like it? Finally, the waitress agreed to exchange it, but said we would still have to pay the higher price. Feeling exhausted, we agreed. Trying to forget the whole experience, we continued trying to enjoy the rest of the night. But, after 30 minutes, the waitress appeared and asked if we could free up the table and move to the bar, if we were not to order ANYMORE FOOD! Definitely the worst sushi experience, definitely will not be back... Try at your own risk... more
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