My first experience with this appliance dealer is when Whirlpool assigned them the task of replacing a defective refrigerator I had purchased from a dealer in another town. This dealer would not make a replacement and Whirlpool authorized a replacement only after I finally got my complaint to the President & CEO of Whirlpool. Dick Cooper to the rescue. Supply, deliver, set up and install, and take away the old one. Even noticed an air conditioner that they made a minor repair on while they were here at no charge. I also found out that Dick Cooper services and honors all warranties for products they sell. All my major appliances now come from Dick Cooper.
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