I wouldn't recommend this place. The daycare is fine and the staff is actually quite nice. However, if you plan on using any other services: walking, transport, they're borderline incompetent. On three occations, my puppy was scheduled to be walked and they just didn't come. When I asked for an explanation, they didn't have one and the manager (John of the UES and Greenwich Village location) never returned my call. If it had only happened once, I could have understood it was a random mistake. But it's happened three times and has happened to other owners I know in the past. As a devoted dog owner, I'd strongly encourage you to seek other options.
Pros: Friendly staff
Cons: They're also inexperienced and incompetent
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