What can you say... I was not impressed with their customer service at all. I walked in and made I contact with the sales woman at the counter and I received no acknowledgement what-so-ever. I know the lady was not that busy that you could not just give a simple greeting. Then I brushed that off and gave her the benefit of the doubt. As I began to look through there selection, I waited patiently for someone to greet me and my mother. As different woman began to come in after me...right away they were greeted at the door and on the floor. So, I put the puzzle pieces together and figured out that Jay West does not like anyone who is not like them....read between the lines.
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