I just wanted to tell you that getting a haircut at Avant was a great experience. Why? Well, Avant has that blend of upscale professionalism mixed with a staff?who seemed to actually LIKE people. It's wonderful to get a relaxing spa experience with the massage, the relaxing scents, and the beautiful interior, but having staff members who are giving fake smiles, running their practiced encouragement or questioning lines on you while their mind is somewhere else totally diminishes the experience. Julia, who was my stylist, was very genuine and when I asked for a little different shift in my cut (my first time ever having the guts to ask that of a stylist) she was incredibly accommodating and not at all upset or flustered at my request. She also recommended some amazing products that have my hair looking better than it has ever looked. My hair has always been horrible...thin shaft, not a lot of it, and frizzy on top of that. Now it looks smooth without being weighted down and even looks thicker.\r
I really liked that I could get an appointment within a couple of days of my phone call, which means that you're staffing appropriately. (The bull-sh#t of having to wait because you're so ""exclusive"" means nothing to me and I just go somewhere else when I'm ready for a cut.) I have to be in the mood to get a haircut for several reasons....it's a huge wait because the stylist is always running behind (it was NOT the situation at Avant, I waited maybe 5 minutes because I was early), it's usually a huge expense for an average experience (well, it was expensive but not disproportionate to what I received in service and the products...not to mention joining the Aveda club AND getting a coupon emailed), and they always make me feel like I'm totally uncool. Avant left me feeling as though I was part of their family. Smiling faces, Friendly People, Great Hair, Aveda Products,........ I will be back and I will recommend it to everyone I meet.
Pros: Talented, Friendly Staff
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