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Exceptionally poor customer service, food is ok if you know what to order. - Review by citysearch c | Penang

Penang

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Exceptionally poor customer service, food is ok if you know what to order. 10/10/2007

Reading reviews dated back to 2003, I am surprised the customer service has not improved over years. I was greeted by unfriendly, expressionless waitress the moment I stepped into the restaurant till I paid the bill. During the meal, never were we asked whether the food was ok. She came back with the receipt without even saying thank you. In 6 months, I have been to this restaurant 3 times, and each time service was bad.\r In general, food is ok..but not everything. Oyster omelette and nasi lemak are good, you can try that. The rest depends on your luck and chef's mood? I have had Singapore fried noodle which was close to tasteless, koay tiaw (flat rice noodle) soup which was nothing like the authentic dishes you can find in Penang. Anyway, though food is not bad, I will not go back to this restaurant anymore. The bad service ruins my day. One can always find other Malaysian restaurants in Atlanta. Pros: food (if you miss home food, or want to try malaysian cuisine) Cons: bad customer service more
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