Rented a private room for a friend's birthday. Seating was tight and the room was kind of run down. The microphones consistently cut in and out; we asked several times to have them fixed or replaced to no avail. The speakers were pretty crappy and there was no book for songs -- you had to scroll through them on a separate screen. We first ordered drinks -- beer and saki. The beer took probably about 10 minutes to come. The saki took a half hour (and was gross). We then ordered a bunch of sushi and other things for the group to share. The sushi was edible, but not good. The other things were cold and disgusting. No one really ate anything. The service was chaotic to say the least. We had 3 different people coming in and out bringing us things, and it was unclear who to ask for what. After ordering drinks and waiting, we were unsure of whether or not we should place the order again with one of the other waiters/waitresses. The only positive thing was the check -- expensive but I feel like it could have been worse. Overall we had a good time, but there was a lot of added hassle and aggravation that would have been nice to avoid. Bottom line is that the food, service, and place itself were all sub-par. There are definitely better places to go in NYC for saki or karaoke. Not recommended.
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