As a guy with thick wavy hair who cares about his appearance, it has been really hard finding a good salon/stylist. Granted, I have not tried all of the high end salons in Austin, but once I found Grace at Toni&Guy I have never felt the need to go anywhere else. \r
I'm pretty sure Grace is the top stylist for men at this location, and she is renown for being able to closely mimic celebrity hairstyles. From the first day I went, I got the feeling they try to cater to the type of lifestyle I live, and cut/style my hair accordingly - which is great. They take the time to talk to you about what you expect from a haircut, how you wear your hair normally, what products you use, etc. \r
The clientele of this place is generally people who expect more than just a simple ""Supercuts"" cut - which is expected of a high end salon. And from what I can see people get up from their cuts looking and feeling great. I also feel like T&G cuts have more of a ""personality"" than other places. It's like the stylists are trained to see the potential of your hair and can help you step outside the box to have a new, unique style you will love. \r
Some of my dislikes: the fact that the salon is in the mall doesn't bother me, but they have a fairly small space. The waiting area is very small, and not very comfortable. A bigger space with some comfortable chairs/couches and more literature would be great. Also, the front desk staff can be a bit cold at times, but it's not a huge bother. The prices are certainly on the high side, but again, this is to be expected of a salon of this caliber. \r
To recap: After finding Grace at Toni&Guy, my search for a stylist is over. She even encourages me to come in every other week in between haircuts to get my hair textured and styled... at no charge! I consider that very good customer service and loyalty. Seeing how satisfied I was with this place, my girlfriend has decided to start coming here as well (with Stewart) and she couldn't be happier with the results.
Pros: Skill of stylists, attention to detail
Cons: Waiting area
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