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Great selection but needs new staff - Review by citysearch c | Econo Lodge

Econo Lodge

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Great selection but needs new staff 10/26/2007

Keith's has a great selection of guns and etc. but when it comes to customer service they are awful. I went into their store and I asked them if I could see a Taurus .22 semi. They showed me it and I asked two associates what the trigger pull was. They said ""I don't know"". I asked them ""Why do they not know, your selling guns aren't you suppose to know about them?"" and one of them gets snippy with me and stated ""We have a life and we don't stay here and learn about guns."" When he said that I was shocked. I then went on to ask if they have a chart with the specifications or a box with the specifications on it. They stated ""We have over 4000 types of guns and we don't have time to check it all out just for you."" At that point I told them I'll never come back into this store again especially if they have no knowledge of what they are selling and because of that they must have crappy products (Probably why its so cheap there in the first place.) How can you work at a store and now know what you sell? I am not going to go back there and I would rather spend more money and go to a place where the associates are way more pleasant to deal with. more
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