Bangkok cuisine provided good alternative ethnic food selection in San Antonio, unfortunately the 2 female waitress on a Friday night made me extremely disgusted that I will no longer go. We went with my wife, our new born son and my wife's grandmother and ordered about $50 worth of food (3 plates, 1 appetizer, 1 beer, 1 tea), our plates were never cleared, our drinks were never checked to be refilled. I understand how busy they are so after we finished eating and after waiting ~ 10-15 mins for the check and doggie bag in preparation to leave, not only did the waitress did not look at our direction, they completely ignored us that there's a hungry baby that need to be breastfed, so out of courtesy for the establishment, my wife and her grandmother left to the car to feed the baby and I am left to settle the bill. I went ahead and picked up 2 boxes to pack the leftover myself from behind the counters... but after waiting 20 mins, still no acknowledgment that the need to close my bill... so I went to one waitress and asked for a plastic bag, and she said ""can't you just carry it to the front (check out area), and she'll (her older partner) give you a bag"" with a very demeaning look, to that I replied, ""I can't, because I also have a car seat to carry"" (along with 2 containers of food may spill, trying to save a potential spill clean up for her) but instead she gave me dirty look, grunted, went to the kitchen got a plastic bag and tossed it at me. I packed it, and took it to the front to settle the bill, and told the other waitress that ""we come here quite frequently (like just last week) and I did not appreciate how rudely I was treated."" All I expected was an apology, but instead she gave me a blank stare and said ""what do you want me to do? Tell the owner?"" After I signed the bill, I left and told her ""a simple apology would have been sufficient."" I am also sending this excerpt to the owner, because she unknowingly is loosing customers from her rude waitress.
Pros: foods actually pretty good
Cons: horrible service, make you feel they don't want your business, price is not that cheap
more