I created an account on Citysearch just to write this review because I am so infuriated with TVMax! Their billing system is unimaginably bad. I was not sent bill for a couple of months, and when I finally received one, I had been charged with a bunch of services I did not request. When I called them to ask about it, they said that for some mysterious reason my bills had not been sent out to me. Of course this is not the first time it happened. Once I could put down to human error, but twice just means that they have lousy business practices. When I asked them to tell me exactly what I was being billed for, they could not give me a straight response. Their internet service is a joke. Sometimes it works fine, but most of the time it moves so slowly almost to the point of not working at all. Calling customer service about this does not help either as they insist I must have some form of virus on my laptop(yeah some virus that only make my internet slow when using their service).
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