I have been taking my car to S&F's for about three years (old plce in the 60s and new place in the 30's) and have always been met with great service. The folks are always very nice and typically everying gets done in timely and complete fashion. The only downside is that the rates are really not much less than what you would pay at the dealer, but I haven't found their service to be anything less than what I would get at a dealer anyway and it's rarely a problem to get an appointment (which can be a huge plus if you've ever tried getting one at a dealer in the city). I would recommend to anyone needing speedy and efficient service in the city.
Pros: Easy to get and appointment, quick and typically thorough
Cons: Not much cheaper than going to the dealer
more