I find it troubling when I see reviews that are so out of line with the experiences that I've been having there for years. I think it's important to remember that in the service industry you're dealing with people- maybe they have off days, maybe there have been some personnel issues (which I'm sure were resolved in a timely manner). From the time I started seeing Alan at Jackson Ruiz about 4 years ago I experienced a complete transformation in my hair. I had never in my life been complemented on my hair and now four years later continue to receive complements on my hair regularly. What I appreciate most about my visits to this salon is that I know I'm dealing with an expert in the industry. I never go into this salon with a finite, preconceived notion of what I want my cut to look like. I leave it all up to them- What do I know about hair? The service has always been top-notch- I'm always offered some sort of refreshment by at least two people on staff, they generally meet me in the h
more