I have left several messages (3)month period with the Chastain /Kennesaw office manager Cammy McChesek (last name maybe misspelled), and she refuses to return my calls. I had a concern regarding my bill. I did not leave a full context message only my name and telephone to both home and cellphone and the request for a return call at her earliest convenience. You would think that a manager of a healthcare facility would have excellent customer service skills by returning all business related calls. This shows me that she has no compassion for people and is only concerned with her pay check and what her boss doesn't know about (not returning phone calls) and probably won't find out about her not returning calls or addressing customer /clients or any person's concern. How could she be concerned, if her calls are not returned??? She is NOT a good manager, if she can not resolve simple matter (ignoring people is NOT acceptable). I would never return to this office and do not recommend this office (Chastain) to any person because if you need the office manager to address a concern unless you are demanding to see her while in the office, she will probably not return your calls and ignor you.
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