i wasn't sure about dry cleaning the carpet, but it works ok. costs more than steam cleaning, and the results are really not any better than steam cleaning EXCEPT it was dry when they were done (which was really nice). \r
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the cleaner did very well removing dirt from the high-traffic areas and random spots on the carpet (soda, food stains, etc). \r
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i do not think the cleaner did very well at removing pet (urine) odors. they recommended using a enzyme cleaner (such as nature's miracle which we already use) in combination with their powder (which we may try) on any old-smelly spots. \r
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the office staff was very courteous and definitely wanted to ensure my satisfaction. overall the carpet looks great (but not new). i would consider using them again.
Pros: dry carpet, don't have to wait for it to dry
Cons: doesn't adequately remove pet ODORS
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