i have been to the straits in SF and in San Jose. both were disappointing. the service was very slow. our waiter at both locations ignored us. the rest of this review is about my recent experience at the SF location. we had to get the attention of another waiter to ask him to tell our waiter we wanted drinks. the waiter brought me water, but my husband did not get any until we had started eating. i ordered the funky monkey, which was supposed to have a chocolate flavor, but i could barely taste any chocolate in there. \r
the waiter also spilled a drink on two of our friends. later when he brought out drinks, they were too full and liquid was dripping off the sides. \r
the food was disappointing too. we had some appetizers similar to samosas, which were ok but the sauce that went with them was not the right flavor. i don't know the names of the entrees we had because we were there with a large group, so everything had been arranged already and we did not see the menu.\r
the salad was strange because it had peanut and ginger flavors together, which i did not like. the vegetarian entrees we had were some noodles which were too creamy, and some grilled vegetables in soy sauce - how boring. and then the waiter did not bring rice until we were almost done eating, so we had been eating these super-salty vegetables with nothing. \r
to top it all off, the check had 20% gratuity added in because we were a large group. normally i don't care that gratuity is already added for a large group, but our waiter was so awful that he definitely did not deserve it. one member of our group was so upset over the poor service that he asked the hostess to talk to the manager. the manager nor the hostess ever came back to our table to respond. (we did end up paying the 20%).\r
overall, this place was an awful experience and i would never go back again.
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