I had a similar experience as the other reviewer. They are more concerned with their sales figures and collecting payment than customer service. Tried getting them to come back out to fix a window for weeks with no response. If you do use them hold back on the final payment until you are completely satisfied with the product and installation because once they leave your house, you won't see them again. They also broke a small ceramic vase and just tucked it aside and didn't mention it to me. I came across it as I was cleaning up the mess from installation.
Pros: You'll get all the attention you need during the sales process.
Cons: Rough & messy installation. No customer service after installation.
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