We were double charged for tests/shots more than once. We had to point out the mistakes and then haggle. Their computer system is flawed in that tests that were already done, would continue to show up as ""needed"" for the next visit. Since we switched vets, our new vet has called of the tests/shots performed at Riverside unnecessary and potentially dangerous. When it came to spay our cat, they were remodeling, they did not refer us to another vet, we had to figure it out on our own. Our cat was about to go into heat, it was extremely difficult and unfortunate that they couldn't help us. The main vet Dr. Green is nice, and I am sure she is well qualified, and it is a lovely office with a large staff . However due to billing mistakes we lost trust and at times we felt like everything was an up-sell. They are also expensive and seem to charge extra for everything. We are much happier with our current vet.
Pros: Clean pretty office with large staff, that love animals
Cons: Expensive, disorganized, pushy, long waits, fuzzy billing
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