There is nothing more frustrating that knowing that you have to find transportation on a night where EVERYONE is booking transportaion. I called a few places before I called ITN. I called Airport Taxi and they told me 2 hours!!! I called Suburban but I waited on hold for 20 mins and gave up! I then found ITN here on citysearch and I called them. A guy answered the phone within 30 seconds! I figured he was going to tell me that they couldn't help me. I acutually asked the guy if he was a recording (I was being a smart *** by this point) he actually laughed and asked how he could help. \r
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WIthin 20 minutes of talking to him a Taxi showed up at my place. I know this because about 5 minutes before he arrived HE CALLED ME!!! When we stepped outside the driver stepped out of his cab and OPENED THE DOOR! I was starting to get the idea this was going to be a guy hunrting for a tip. We got in and headed downtown, this guy (I think his name was Noah.. Sorry) actually asked me if there was a kind of music I enjoyed. I told him I enjoyed dance music, he actually had XM radio i think because within seconds I was on my way downtown listening to it..\r
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When I called I booked a two way trip. Picking me up at 1:30 in the morning downtown. When we came out I noticed a missed a call on my cell, it was him. I was panicked, did I miss my cab??? did he move on? I called back the number and he was OUT FRONT!!! I actually heard him tell 3 people ""Sorry I'm reserved"" while on the phone. We came outside and he was right there maybe 20 feet from the entry. OUTSTANDING, my company will use them from now on, and so will I.\r
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Thanks for the great night guys!!!
Pros: The complete experience is outstanding, I never expected such service
Cons: Having to look around just to find people like this.
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