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Horrible! Never go to this one EVER - Review by citysearch c | Visible Changes (inside Willowbrook Mall)

Visible Changes (inside Willowbrook Mall)

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Horrible! Never go to this one EVER 1/31/2007

My friend recommended me to go to the VC at Northwest Mall, and I've always had a great experience with fabalous results there. One day I decided to try the Willowbrook one since it was closer to where I lived. Huge mistake. I was getting blue highlights. I told her I just wanted a few a thin streaks here and there. The result = thick chunks ALL over the top of my head. The total opposite of what I wanted! Plus, my highlights appeared to be a dark purple/red color- but the stylist assured me it would turn the correct color in a few days. I thought that was odd, but took her word for it. I asked her how much this was all going to cost, and she said a $100 bucks. She said it would be an additional $10 to dry my hair. Jesus Christ, was this lady for real? I said forget it. I paid, left a good tip, and walk out of the there with my hair dripping all over the place. \r \r One week later ...\r \r My hair was nowhere close to being blue. It was still that dark purple/red color. I called VC Willowbrook and came in and told them my problem. They said they didn't want to fix it, because they didn't want to be responsible for the damage it will do to my hair. I told them I had wanted blue highlights for a LONG time and I was going to darn well get it. So they re-did it. My hair was indeed horribly damaged. But the stylist recommended me one of their products that she promised would help repair my hair. It didn't. It was sticky, smelled like hairspray, and dried my hair out. To this day, I'm still trying to recover. I will never go back. I spent $140 at that place, and they didn't even have the courtesy to dry my hair (both times). And you know know what? The very next week my friend went to VC at Northwest Mall to get thin red highlights here and there- and she walked out of there with exactly that AND dried hair. For $100 bucks! I've said enough. This review speaks for itself Pros: Nothing Cons: Everything more
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