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WORST CUSTOMER SERVICE EVER!!! - Review by citysearch c | Fahrenheit Restaurant & Lounge

Fahrenheit Restaurant & Lounge

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WORST CUSTOMER SERVICE EVER!!! 1/13/2007

Fahrenheit is by far the WORST place in regards to customer service that I have EVER encountered. I reserved a table a week in advance w/ them for a big party during the lounge time. To begin w/, it took them forever to call me back!! Once they took my information down, I had to call 3 times in 2 days in order to get them to call me back for to answer more quetions!! The sales guy promised me a table at 10PM for $200 one bottle minimum. I go there at 10:30PM and my tabel IS NOT EVEN READY. The manager said he would give me the table I asked for, but only when the other customers sitting at my table were ready to get up!!! That was about 11PM. I asked if the manager would give me a discount since my table time just got cut in half. He flat out said NO!! Oh, and I forgot to mention, the 2 sales guys I sent the VIP list to never even printed my guest list. On top of that, while we were there, we saw a hostess attack a female customer. Is this the kind of people they hire???!!! Would you feel safe when Fahrenheit's own staff would not hesitate to get into a fight w/ you!!! I WILL NEVER MAKE A RESERVATION W/ THEM OR GO BACK B/C THEY ARE HORRIBLE!!!! Pros: Music Cons: The RUDE staff and manager. Worst customer service. more
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