I was very pleased with the cleaning performed by Carpet Dryclean\r
on 9/22/06.\r
\r
Elmer and his nephew were very cooperative. Some areas had to \r
be done a second time while they were here and there was no additional\r
charge. The smell of the product they use is strong while they are \r
working it into the carpet, however the smell is not obnoxious and does\r
not linger once they have finished. I did notice that the process does\r
leave a film of dust on the furnishings. I would recommend covering any\r
upholstered pieces or bedding with sheets that you can just throw in the wash \r
afterwards.\r
\r
The customer service is outstanding. They called a few minutes before\r
they arrived and I received a follow-up call in the afternoon to ask if\r
I was still pleased with the results.\r
\r
I would highly recommend this company and their process over steam cleaning.
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