This restaurant is a huge disappointment in the Rosedale area. With the renaissance of this downtown area, The Blue Star Cafeteria is not a desirable addition. Most important is the shabby treatment of patrons by the staff and the blatant disregard for a young person with disabilities who was refused access to the restroom after asking for assistance due to a locked door. The person was rebuffed three times and then completely ignored. A person claiming to be the manager refused to help and smirked at the people in need. When asked to dialogue about these concerns, the patrons were chided, dismissed and then heckled by the staff. This took place in the presence of the young people being treated in such a cavalier manner, along with other patrons observing in disbelief the inappropriate series of events. I believe the staff may wish to educate themselves regarding the Federal Americans with Disabilities Act. In addition to this the food (hamburgers) were served raw, service was terrible - a drink was spilled and was wiped up with a filthy towel - and then the ticket was in gross error. Overall, we do not recommend this establishment to anyone and it is not an asset to any neighborhood.
Cons: Everything
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