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Fantastic Customer Service! - Review by citysearch c | Farrago

Farrago

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Fantastic Customer Service! 9/29/2006

This place not only has great food, but the customer service is outstanding! I was to meet a friend for dinner, but he's not familiar with Mid-Town. Chuck, one of the owners, heard me on the cell and he offered to talk to my friend to give him directions. Not only did Chuck give him directions, but he stayed on the phone with him until he was at the front door! I was absolutely amazed at his graciousness and hospitality. This is not my first time there and it certainly won't be the last. The food is always delicious and service quick. Huge recommendation. Thank you, Chuck!! Pros: Great ambience and customer service. more
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