I had stayed at this hotel many times before looking it up on 'citysearch' and I was so disappointed to see how many terrible reviews it recieved. Every single time I come to San Francisco I make a point to stay at this hotel. I have not stayed in the older part of the hotel recently but I never had a problem with cleanliness. The rooms in the taller newer towers are modern but very warm and comfortable (Waterford bed linens feel pretty amazing after a long day) and the lobby looks straight out of a movie scene, especially during Christmas. When I last visited there was construction at the 'Compass Rose' bar downstairs. That was the only downfall. I will say that the parking is very expensive, but I never had a problem with a long wait. Why don't you call ahead of time if it takes so long? Bottom line, this is a great hotel. The best location (especially if you want to shop for clothes).
Pros: Location, Setting, Beautiful Lobby
Cons: Expensive Parking
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