Juvinex is indeed a beautiful a spa with some wonderful amenities. However, their staff really could use some training.
The problems started right off the bat when my girlfriend and I arrived at the same time as two other couples. The receptionist and staff seemed completely overwelmed by this. We were given NO PRIVATE place to change into our robes. We had to drop trou in the lounge area among the couches with both patrons and staff bustling by. As a matter of fact, all throughout the night we were constantly brushing up against busy staff and patrons. The effect was like trying to relax in grand Central Station!
The hustle and bustle continued throughout our visit as we were ushered from one room to the next haphazzardly. We had to ask for water several times instead of it being offered. The staff seemed very well meaning, but disorganized. Every time we went into a sauna, steamroom or shower either our towles or robes would dissapear and we ask to ask for new ones.
The only respite was the massage. It was top notch, very relaxing after a hectic preamble.
Durning the course of our treatments, we took three showers. How refereshing. The only problem was that at the end of the night, my girlfriend was not offered a hairdryer, so she had to leave with a head of long wet hair. How not refereshing.
Pros: pretty to look at. novel sauna and steam room. good massage
Cons: no private changing rooms, no hairdryers, staff disorganized
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