I have been taking my cars to Reston Automotive for about 10 years. They have never failed me, and have provided quality service on 4 different vehicles (Volkswagen, Pontiac, and 2 Hondas). \r
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They offer courtesy shuttle service when cars have to be left overnight, and they always deliver completed work when they say they will. \r
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Recently, I took my car in because it was making a lot of noise, and they told me one thing they could fix was a switch on my A/C. However, the work was expensive and they advised me that, were it their own car, they probably would not spend the money for the repair -- it was too pricey and the A/C would work fine without it. I took their advice and saved hundreds of dollars -- not something I have seen from other car mechanics.
PROS: Courtesy shuttle, quality repairs, sound advice
CONS: Very busy -- but it's because they're good
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