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Unbelievably Arrogant and Rude Service - NOT Recommended - Review by citysearch c | Yoko's Japanese Restaurant

Yoko's Japanese Restaurant

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Unbelievably Arrogant and Rude Service - NOT Recommended 8/6/2006

We have been frequenting Yoko's for a little over a year and a half now - and granted, the food is wonderful but the service (with the exception of Yoko herself, who is only there twice a week) is unbelievably unfriendly, arrogant, and rude! The sushi chefs have by far the worst attitudes ever. They are unfriendly, never say hello to you or greet you when you sit down at the sushi bar, sneer at you and act put-out whenever you ask them a question about how to go about ordering something off the menu, and have obvioulsy not been taught proper etiquette when it comes to saying thank you and you're welcome to their paying customers. Truly the rudest service we've ever experienced, and we are very friendly individuals - really. Fed up with the nasty treatment, we asked one of the sushi chefs if he were deliberately going out of his way to be rude to us, or if we had somehow offended him? He actually leaned into the bar toward us and growled, ""LOOK, I AM NOT TRYING TO BE RUDE!! This is a true story. It was incredible!! And there is more! Sorry, folks... but another example of the kind of service you can, without a doubt expect from Yoko's is... you will be turned away several times due to their wait ""policy"". There will be tables wide open, but despite the fact, an over an hour wait will be posted or worse, they will flat out refuse to serve you because they close at ten and they'd prefer not to be bothered by having to stay longer than necessary. We were turned away one Friday evening just recently at 7:30 P.M. (!!!) Having worked in the food industry for years, I am appalled by how these individuals get away with this type of behavior. It just so happens \r I am a freelance writer now and often write reviews for restaurants. Good thing I wasn't ""working"" on a write-up when this incident occurred. Friendly service is important. We've finally given up. Badly done Yoko's, badly done. Pros: Fresh fish. Cons: Long wait. Rundown facility. Rude, Rude... and did I mention RUDE service?! more
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