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KNIFE SHARPENER...Terrible customer service - Review by citysearch c | Austin's Knife Sharpest

Austin's Knife Sharpest

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KNIFE SHARPENER...Terrible customer service 8/24/2006

They have this big advertisement painted on the window that says ""KNIVES SHARPENED WHILE YOU WAIT"". What they fail to include, even in small letters is ""only if we are not busy"". I left my knives with them around 9am and the attendant said he would call me around 2pm which is when my knives will be ready. When I didn't get a call, I phoned them after 3pm at which time they said, Oh yeah, they are ready. When I get there to get my knives, I offer a credit card because on the door they have the cards they accept. You guessed it, they couldn't accept the credit card. Must be nice to be the only game in town. I now know what business to try and start up because any other one would easily take this business. more
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