This is one of the most poorly run stores I have ever encountered. I spoke with 4 different people over the course of 3 weeks and no one could ever answer my questions or give me a timeline. I paid over $300 for 6 pair of shoes to be dyed, and at every juncture the staff at Ralph's were rude, unhelpful and uninformed. My shoes had been there for 2 weeks before any work was done on them, and that entire time no one would give me an estimated completion time. I will never use this store again and will steer my friends and family clear, as well. I don't always pay attention to these reviews and I have never written one before but this is legitimate - my experience was so awful I became a member solely to write this review. They are cranky, rude, unhelpful, uneducated and completely not worth your time or money.
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