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Continually Disappointed - Review by citysearch c | Beluga Japanese

Beluga Japanese

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Continually Disappointed 8/1/2006

I'm finally giving up on this place. I've gone to Beluga on several occasions and decided today was my last. On my first visit I asked the Hostess if there were vegan options and she handed me the menu and said ""if you don't see anything, well that's what we got"". Not very helpful. The service was horrible--really slow. Because of the convenient location and the 2 for 1 sushi deal I continued to go there. Today when I got my check I realized that I didnt get the 2 for 1 deal on the sushi. Not a huge deal but I did ask the waitress if they no longer offered that special. She stated that the special did not apply to the vegetarian sushi. I explained that it always had in the past and she told me I was wrong! She insisted that I had never been given the 2 for 1 price on my veggie sushi--even though thats the only thing Ive ever ordered (other than the edamame, which was awful). When she returned to the table to give me my debit card back, she started telling me again that I was wrong (even though I had already decided not to continue to discuss it). Their customer service is really lackingeven if I was wrong (which I wasnt!) the waitress should not handled the situation the way that she did. more
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