We were anxious and ready to enjoy another fabulous food experience from the Lambs. We made our reservation and excitedly waited for the day to arrive... only to show up and find that reservations apparently don't matter at Degustation. We waited about an hour and a half (there is no area to sit and you are crammed into the entry way). Waiting is one thing... we eat out often and respect busy, booked, small establishments, it's how you are treated while you wait that matters. They failed miserably in this department. They gave us no excuse or reason as to why our reservation had been tossed aside, and to make matters worse friends of the owner showed up 30 mins after we did (apparently also holding a reservation); they not only sat them 45 mins before us, but we were simply ignored by Jack himself who walked right in front of us (and the 6 other people crammed tightly next to us also waiting well past their reservation times) to seat his friends, open their wine and make sure they were comfortable. I don't object, in theory, to giving special attention to friends of the owner, I understand this is a business, but ignoring paying customers who were obviously frustrated strikes me as bad business. To give credit where credit is due, however, they did serve us a glass of sparkling wine on the house while we stood there, and in the end they comped our dessert as well.
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