I was soooo turned off and disappointed by this restaurant especially because I had heard that this was an absolute ""must eat at"" place in NYC. I had told my brother in-law and his girlfriend that we had to go because Serendipity 3 is famous for their frozen hot chocolates, so we walked over there from the Westside with my 15 month old son in his stroller only to find a sign posted right on the door saying ""absolutey no strollers allowed."" This sign was posted all over the front door. Being a mom I found this to be outrageously rude and discriminating to all parents going there with their babies or toddlers. I couldn't believe it! I have never gone to any restaurant in NYC no matter how small the place is and been told that we could not come in with a stroller. I asked my in-law to ask what we are supposed to do and the host said to take the stroller across the street to the parking garage. I wanted to leave but of course after I had talked-up the place so much my guests wanted to stay and wait and hour and half for their so-called awesome frozen hot chocolates. So I schelped the stroller across the street to a dingy parking garage, paid $2 to keep it there without even receiving a ticket for record or anything. Then we had to wait in the heat. The retail area was aweful with weird things on sale, nothing pertaining to a dessert type restaurant and the ambiance was far from being warm and welcoming. Then to top it all off they didn't even have a highchair for my son! All they had was a booster seat without any safety straps. So please parents beware of this trap of an aweful place. I do not recommend Serendipity 3 to anyone wanting to take a break to enjoy dessert with their little ones. It was so stressful and I'm sorry but this is not how NYC is and we do not have to accept it! NYC has far more class than this place.
Pros: Maybe if you don't mind waiting for something you can freeze on your own.
Cons: no highchairs, unsafe for babies, not mommy or daddy friendly
more