I've had great food but horrible service the late 90's. I chose to take my friend there from Switzerland on Saturday because he enjoys upscale dining and Asian type food. As with each guest that I take I always tell them don't be surprised if we have lousy service. We'll the server lived up to their reputation once again! I asked him if a particular dish was cooked in soy because I'm allergic to soy sauce. He barked at me in a heavily accented voice and basically asked what I was doing there. I told him that I knew that the fish did not have soy sauce but please have them put the sauce on the side (it's too heavy and sweet for my taste). I also let him know that I had trouble the previous time; he promised he would take care of me. Of course my fish arrived covered with the sauce. He only knew the wines by bin numbers. I can't imagine a restaurant of this caliber in San Francisco not training their staff on wines. There's a lot more; I think I've gotten my point across. Anyway, this type of thing has happened over and over again. It's too bad because it's such a lovely place with great food.
Pros: Great food, bar and atmosphere
Cons: Horrible Service
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