I went to Everybody's Garden Center last Saturday as I've driven by many times and never been inside. It seemed like a nice store and I picked up some fertilizer for my garden and a staff member helped pick out some plant food for me (good stuff, but $14.99 a bottle). I was a little hesitant after buying it and decided on Monday to return the bottle and get my money back. When I went up to the counter, the staff did not seem friendly and I was immediately told that they do not give cash refunds and if I wanted store credit, there would be a 15% re-stocking fee. She showed me on my receipt that it said both. I told her that I could EASILY put it back on the shelf myself if she wanted, as I thought a 15% re-stocking fee to place something 20 feet away on an eye-level shelf seemed absurd. She simply said ""That's business."" Bad business, I think. However, it must havebeen my lucky day as she did offer to let me get the full $14.99 value of my return if I bought something right now. After wandering, I found a piece of garden equipment that was marked $12.79, next to similar (but different) items marked $14.99. I grabbed the cheaper and a packet of $2 plant food and wanted to check out. It turns out that all the $12.79 tools were mis-marked (there were at least 20+) and mine was also $14.99. There was no offer to match the stamped price on the tool or cut any slack at all. I returned the plant food and exchanged the goods and left in poor spirits.\r
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Everybody's Garden Center is definitely not for me. Any place that does not offer to exchange un-opened, un-used goods for a customer's money back and charges a 15% re-stocking fee for ALL goods does not deserve Everybody's business. I won't be going back.
Pros: Lots of stuff
Cons: Exchange policy stinks!
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