My fiance and I went to Carmine's to celebrate getting engaged. We were ready to feast and enjoy some drinks. I had previously researched the restaurant and therefore was aware of the family style dishes. The hostess was very polite and congratulated us upon our seating. However, the service went down hill from there. The waitress was very dry and rude. She basically argued with us every step of the ordering process. It was a constant struggle with each dish we ordered. We started w/ Caesar Salad and Garlic Bread w/ cheese. She frowned and questioned whether or not we would be getting an entree. We replied yes. Then she proceeded to tell us how large the order of garlic bread was. We appreciated the first warning, however again we were aware of the large portions. After repeating our appetizers, she than replied that "it was overkill". At this point, she should have accepted the order, instead we had to exchange more words. Next we ordered Lasagna, but they had run out. Maybe if the portions weren't so huge, they would have enough to go around. :) We ended up ordering Spaghetti for our entree. By this point, the waitress had a very coy attitude and she was not attentive with drink refills. We received the salad and then the breadsticks. Then within 5 mins our entree appeared. We were barely starting to eat the garlic bread. We told the waiter to bring the dish back to the kitchen. The timing was horrible. Then once we were finished our appetizers, we sat there for 15-20 minutes, b/c the waitress was no were to be found. We asked another waiter to check on our food. At that point, they told us it would be another 4-5 min. This was the last straw! We asked for a manager. We told the manager the food was excellent, but we were disappointed in the overall service. He ended up buying us a round of drinks as an apology. However, we would have much rather had a pleasant meal!
Pros: Good food. Amble Amount Served.
Cons: Horrible Service. Bad timing of food output.
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