My Swim Mor experience was the complete opposite. It was fantastic, I spoke with a number of people who had installed pools and came up with a list of companies whom I should NOT use, the only company I kept hearing good things about was Swim Mor. The salesman was not pushy and very honest with the prices. I had to spend more $ because of the distance of the electric and gas lines to my equipment from my house so things like that I knew about up front. The salesman also guided me through my saga I experienced with the town, I had to get a variance to install my pool. Once the construction started it took 6 1/2 weeks from start to finish and the only reason it took that long was because we had to wait on various town inspections (ie: electric inspector, building inspector etc have to inspect things at various points and some of them only do inspections 2x a week). The payment process was specified on the schedule Swim Mor provided me with were I pay a certain % at various points of construction. Even then the guys didn't take the check until the end of the day. I never had a problem with the office staff, Lauren answered the phone 90% of the time (rarely got a voicemail) and always returned my calls. Lauren was my ""go between"" person at Swim Mor and she was great, she not only answered my questions, got me answers on things she couldn't, she was a nice kid to deal with. Most of the staff/workers from Swim Mor have many years of experience, 75% of the installation of the pool is done by Swim Mor direct and NOT subcontractors. THey only subcontract things that need licensing such as the electric, gas line and cement. Even these 3 things, the 3 companies they use do most of their business for swim mor and the communication line btw them is great. OVERALL a great experienc and I highly recommed them to anyone who asks me about who I used.
Pros: Reliable, experienced, nice
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