My mother and I went in one day to gather information about having my wedding there. I'd heard good things in the past. We didn't realize we needed to make an appointment, so the woman was busy when we got there. She handed us a 'packet' of information and suggested we make an appointment, which we did. The 'packet' only had a ton of menu information and prices. \r
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We came back today for our 4:00 appointment and when she came out, she informed us that there was a reception going on and she would just have time for a few questions. My mother and I looked at each other, a little startled that we were being blown off after making the requisite appointment. She sat us in the (closed) bar (as in, not open for business and dark inside, doors still closed). We watched as she directed the reception. \r
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45 minutes later we walked out. She didn't make any attempt to stop us or apologize, just nodded. It's a beautiful setting, but if that's the kind of service and organization I would have to look forward to, I'm glad I had this experience early on. Time to find a new venue...
Pros: Beautiful
Cons: Event planner unorganized and harried
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